A: Courtney has been a trusted Rover sitter and independent house / pet care professional for over a decade. She currently maintains:

• Red Cross - Pet First Aid Certification

She is currently in the process of obtaining her IAABC Accredited Dog Trainer credential (IAABC-ADT).

A: We currently service the Greater Seattle Area, and can travel outside of this area on a case by case basis. If you’re not sure or want to discuss arrangements, reach out using our contact form or consultation request form!

A: For any service cancellations, we trust our clients to provide as much notice as possible. We do stronglyprefer notice of cancellation 48 hours prior to any walking or adventure services.

For in-home pet sitting or daycare services, we require 7 days notice.

Any cancellations made within these parameters are subject to a 50% of service cost fee.

If you have paid for a service upfront, you can either request a refund to be initiated within 72 hours, of the originally scheduled service or a credit that would be applied to any future services.

Throughout my life, I’ve had personal pups that were growly, anxious, or reactive due to their pre-shelter circumstances or litter socialization. I have extensive experience working with these pups and have had many pet care clients that required additional care and accommodations to ensure that both pet and human felt comfortable working with me.

If this sounds like your pet, or you’re having a hard time finding pet care that caters to these needs, you’ve come to the right place! Reach out using our contact forms or by emailing us at thegooddogcoseattle@gmail.com to learn more about how we can assist you.

A: Due to products being made to order, we don’t accept returns or size/color exchanges.

If your customer’s order is returned due to carrier error or an invalid address, Printful will offer to reship the order. If their products arrive damaged or defective, your customer can either request a replacement or ask for a refund within 30 days of product delivery. Photographic proof may be required.

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.